Return & Refund Policy

SHIPPING, RETURN & REFUND POLICY

Mirhas Patch World

At Mirhas Patch World, customer satisfaction is our priority. Please read our Shipping, Return, and Refund Policy carefully before making a purchase.

Return & Refund Policy

Any product purchased from Mirhas Patch World may be returned within 7 days of purchase, provided that the product is unused, unopened, and in its original packaging.

If the package has been opened and you are not satisfied with the product, please contact our customer support team for assistance. Each case will be reviewed individually, and our representative will guide you through the return process.

Return Options

Option 1 – Self Return

You may return the product directly to our designated return address. Once the returned product is received and inspected, the refund amount will be transferred to your:

  • Bank Account

  • EasyPaisa

  • JazzCash

Option 2 – Courier Pickup

We can arrange a courier partner to collect the product from your delivery address.

  • A pickup and handling fee of Rs. 300 will be deducted from the refund amount.

  • The remaining balance will be refunded through Bank Transfer, EasyPaisa, or JazzCash after the product is received and inspected.

Damaged or Tampered Products

If you believe that your product has been damaged, tampered with, or received in an unsatisfactory condition, please keep the original product and packaging and contact our customer support immediately. We will provide instructions for the return and inspection process.

Frequently Asked Questions (FAQs)

1. How do I track my order?

Once your order is confirmed and dispatched, you will receive a tracking number via email, SMS, or WhatsApp. You can use this tracking number to monitor your shipment status.

For assistance, please contact our customer support team.

2. What are the shipping charges and delivery time?

  • Free Standard Shipping on eligible orders.

  • Delivery usually takes 2–5 business days depending on your location.

  • Remote areas may require additional delivery time.

3. How do I return products purchased from another store or marketplace?

If you purchased Mirhas Patch World products through a third-party website, marketplace, or retail store, please follow the return and refund policy of that seller. Returns and refunds for products purchased from external sellers are subject to their respective policies.

Refund Processing Time

Once the returned product has been received and approved after inspection:

  • Refunds are typically processed within 5–7 business days.

  • The actual time for funds to appear in your account may vary depending on your bank or payment service provider.

Contact Us

For any questions regarding shipping, returns, or refunds, please contact Mirhas Patch World Customer Support.

Thank you for shopping with Mirhas Patch World.